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Help Desk Services

 

If you are an IT leader who is seeking a solution to your help desk service and technical support needs, our help desk outsourcing service gives you the freedom to focus on your core competencies while giving your employees (or customers) a pleasant, satisfying help desk experience.

Gamma Systems network consulting services provide comprehensive network and desktop support for small- to medium-sized businesses. Whether your business is ramping up, you’re not happy with your current system, or your current system needs critical upgrades, we can lead you to a guaranteed successful solution that will increase your productivity while saving you money.

We focus on the most reliable networking equipment and software in the market today and specialize in Windows 2000/2003/XP and Linux Open Source. To round off your network's capabilities, Gamma Systems can also help you install and maintain email systems, Internet access, data-backup services, anti-spam solutions and secure, remote access to your systems and servers.

Our complete outsourced network desktop support services include:

  • Proactive on-site and remote computer and network maintenance.

  • Technology planning, forecasting and budgeting.

  • MS Windows 2003 implementations and upgrades.

  • Security (firewall, network, virus and data).

  • VPN and remote access solutions.

  • Wireless and PDA integration services.

  • Office move planning and project management.

  • Data-backup implementation and monitoring.

  • Fault-tolerant Internet connectivity.

  • MS Exchange (email, collaboration).

  • 8x5 Help Desk and 24-hour emergency support.

  • Unified Messaging.

  • SQL database support.

 

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